Decision & Rules Automation
- Automate best practice decision making for business performance monitoring, risk assessment, regulatory compliance, product recommendation, problem resolution and resource planning.
- No code decision authoring by business users & subject matter experts.
- Complete transparency and audit of actions including decisions flows, decision tables, decision trees, if-and-then rules and fuzzy rules.
Decision Optimization
- Optimize decision making for complex resource planning and multi goal actions
- An advanced evolutionary algorithm allows users to tackle 'synthesis problems' where a large number of decisions need to be made while covering multiple competing objectives. Planning, resource allocation, and optimizing strategies are examples of synthesis problems.
Decision Analytics & ML
- Use machine learning to capture complex decisions from subject matter experts.
- Make better decisions using predictions and classifications generated from historic operations data.
- A decision modeler generates a highly explainable/verifiable graphical tree models that are highly accurate incorporating fuzzy learning.
- Build models from data with the capability of real-time learning from document and text classification.
Conversational Agents
- Viabl enables highly customized, deep, and tailored conversations with clients that addresses their needs, profiles, risks, and requirements.
- Conversations are powered by an intelligent inference engine that is driven by the full automation capabilities of decision automation, predictive analytics, and decision optimization.
- Reach and interact with clients, agents and employees using any contact channel; web, application, messaging, email and voice.
NLP & NLG
- Support for both natural language processing of input text and the generation natural language text.
- A bayesian text classifier with the capability of real time / online machine learning.
- Support for advanced document / text similarity (TF-IDF) algorithm within the decision engine.
- Rules based document generation from hierarchical document templates to generate emails, reports, agreements, contracts etc.